Amicable Collection Management

The management and recovery of debts using amicable procedures is a differentiating element versus our competitors.

Analysis and situation of cases. Different ways of dealing with calls to achieve thorough control of management in real time

Preparation of call strategies. Production statistics for the preparation of call strategies

High performance and quality management. Callbacks, incident rules, redialing, recordings, monitoring and listening

Skip tracing activities. Internal search department

Optimization and time management. Traffic department

Adaptation to the customized criteria of each portfolio. Interface defined by the supersivor

Our reporting system offers all necessary statistics and reports, all of above adapted to the requirements of our clients in the chosen period, with traffic control, production results, calls, agreements, commitments, agent statistics and distribution of working times.