The management and recovery of debts using amicable procedures is a differentiating element versus our competitors.
Analysis and situation of cases. Different ways of dealing with calls to achieve thorough control of management in real time
Preparation of call strategies. Production statistics for the preparation of call strategies
High performance and quality management. Callbacks, incident rules, redialing, recordings, monitoring and listening
Skip tracing activities. Internal search department
Optimization and time management. Traffic department
Adaptation to the customized criteria of each portfolio. Interface defined by the supersivor
Our reporting system offers all necessary statistics and reports, all of above adapted to the requirements of our clients in the chosen period, with traffic control, production results, calls, agreements, commitments, agent statistics and distribution of working times.